FAQ

YOUR PURCHASE MATTERS
With every product you purchase, 10% of net proceeds will be donated to Roots of Health to help lead healthy reproductive lives in the Philippines.

SHIPPING RATES

Within Metro Manila	PHP 80
Outside Metro Manila	PHP 180

PAYMENT METHODS

We accept: Cash-on-delivery

RETURNS & EXCHANGES
Before your order is shipped, we make sure to double check the quality of the product itself. If you received a damaged item, kindly contact us within 2 days to check if you will be eligible for a refund. If in any case you experience any issues with your order, please send us a message on Facebook.

CARING FOR YOUR NECKLACE
Our accessories are made of gold-plated copper (unless described otherwise). We do not recommend that you use them while swimming, showering, or exercising. It is best to store the accessories away from moisture and in a cool, dry place.